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Help Center

  • Welcome to the Awtomic Help Center!
  • Awtomic Service Agreement: Tailored Support Based on Your Plan
  • New Feature Announcements

Bundles

  • Hide hidden box properties on your cart page
  • Advanced Build-a-box Progress Bar
  • Build-a-box Automatic Swaps (aka Autoswap)
  • Dynamic vs Classic Build-a-box
  • Creating Shuffle Bundles
  • Troubleshooting Build-A-Box Bundles
  • Creating Build-A-Box Bundles
  • Adding a classic build-a-box to the cart
  • Adding dynamic build-a-box items to the cart
  • Preselecting items in your Awtomic build-a-box
  • Build-a-box Cart Redirect
  • Build-a-box Product Subtitles
  • Dynamic Box Cart Rollup
  • Frequency & Box Size Buttons: Enhance Your Build-a-Box UI
  • Legacy mode of build-a-box
  • Creating a Fixed Bundle

Notifications

  • SMS
    • How to enable SMS Text Subscription Notifications with Awtomatic Subscriptions
    • Awtomic Subscriptions SMS Notifications by Text with Quiet Hours
    • SMS Message Content
  • Email
    • Email Customization - Awtomic Settings
    • Customer Emails
    • Update Awtomic Emails Timing and Content
    • 2024 Email Deliverability Standards
    • Authenticating your custom FROM email address

Subscription Plans

  • Setting up Subscription Plans
  • Gift subscriptions 🎁
  • Batching Settings on your Awtomic Subscription Plan.
  • Single-order vs Multi-order prepaid plans
  • Subscription Shipping
  • Editing Subscription Plans
  • Subscription-only products
  • Assigning subscription plans to products
  • Improved Multi-order Prepaids

Managing Subscriptions

  • Staff permissions
  • Failed Payments FAQs
  • Cancel Mitigation
  • Customer Subscription Portal
  • Troubleshooting Shopify Discount Codes
  • Apply a discount to an existing subscription
  • Edit the Shipping Rate in a subscription
  • Changing the products in a subscription
  • Applying a Shopify Discount Code to a Subscription
  • Changing Payment Method
  • Changing shipping address
  • Changing the next order date
  • Changing the order frequency
  • Skipping an Order
  • Pausing a Subscription
  • Canceling a subscription
  • Viewing and Exporting Subscriptions and their Details
  • Managing subscriptions in the Awtomic app
  • Bulk updates
  • Troubleshooting subscriptions that "Need Review"

Installing subscriptions on your Online Store

  • Installing subscriptions on your Online Store
  • Our full integration with Shopify
  • What is required to use Awtomic Subscriptions for my Shopify store?
  • Try Awtomic Subscriptions with our 14 Day Free Trial.
  • How to use Awtomic Preview Mode.
  • Troubleshooting Subscription Setup
  • Previewing and Testing your Subscriptions
  • Getting Started with Awtomic Setup
  • Custom Styling
  • Frequency Selector Radio Buttons
  • Subscription widget local installation

Customer Experience

  • Managing Subscriptions In the Customer Portal
  • How to Add and Customize a Banner in the Awtomic Customer Portal
  • Add your own Awtomic translation values
  • Using the Awtomic API securely to customize your Customer Portal
  • Adding to cart and checkout flow
  • Choosing to purchase a subscription
  • Adding a New Payment Method

Addons

  • Creating and Managing Add-ons for subscribers

Awtomic Settings

  • Awtomic Settings
  • Awtomic Dunning Schedule
  • Inventory Settings (OLD)
  • Inventory settings (Updated)
  • Set a Preferred Billing Time for Awtomic Subscription Renewal Orders
  • Shipping Settings
  • Klaviyo Integration
  • Postscript Integration
  • Klaviyo - Replacing your Private API key with the Public Key
  • Gorgias Integration

Other

  • FAQs
  • Agency / Developer Guide

Moments

  • Moments by Awtomic
  • Moment Statuses
  • Moments Strategy Guide

Campaign links

  • Campaign links
  • Discount code combinations for campaign links

Migrations

  • Migration process from another Shopify app
  • Migration FAQs
  • Migration process from a non-Shopify platform
    • Non-Shopify Subscription Import Data Template
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Awtomic Settings

Configure emails, shipping and inventory settings

Suggest Edits
  • Shipping Settings
  • Inventory Settings
  • Klaviyo Integration
  • Upcoming Features
  • Awtomic Dunning Schedule
  • Set a Preferred Billing Time for Awtomic Subscription Renewal Orders

Updated almost 2 years ago