Creating and connecting a Web Service User

To enable the Awtomic ShipCompliant integration, you must use credentials associated with a Web Service User in ShipCompliant. This guide walks you through creating a Web Service User if you don’t already have one.

Step 1: Open the Users Page in ShipCompliant

Log in to your ShipCompliant admin and navigate to:

Settings → Users

Step 2: Click “Add User”

Click the blue Add User button at the top of the Users page.

Step 3: Fill Out the User Details

In the popup form:

• First / Last Name: You can use any name here (e.g. “Webservice” and “User”)
• Password Requirements:
  • 6–12 characters long
  • Must include:
    • An uppercase letter
    • A lowercase letter
    • A number
  • Cannot include an ampersand (&)
  • Wait for the “Strong Password” indicator to appear before saving
• Role Type: Select Web Service User
• Associated Partner: You can leave this field blank.

Step 4: Go to the Awtomic Integration Page in Shopify

In your Shopify admin:

1. Open the Awtomic app

2. Go to Settings → Integrations

   

3. Find the Sovos ShipCompliant card

4. Click Connect

Step 5: Enter Your Credentials

On the connection screen:

1. Select Production mode
2. Enter the email address and password for the Web Service User you just created
3. Click Save

You should now see the Connected badge, and your integration is ready to go!