Shopify Flow Integration

Introduction

Integrating Shopify Flow with Awtomic allows you to automate and manage subscription-based workflows with ease. You can create custom workflows to trigger actions like replacing products, pausing subscriptions, updating shipping details, or sending reminders.

Beyond Shopify’s built-in capabilities, Awtomic provides dedicated Shopify Flow Triggers and Actions designed specifically for subscription management. This gives you the ability to build highly customized automations around the entire subscription lifecycle.

Awtomic-Specific Shopify Flow Triggers

When you install Awtomic, you gain access to subscription-focused Flow triggers that fire whenever certain events occur:

• Subscription Billing Attempt Failure – when a billing attempt on a subscription fails.
• Subscription Billing Attempt Success – when a billing attempt is successful.
• Subscription Billing Attempt Upcoming – when a subscription is due to renew in the near future (timing set in Awtomic settings).
• Subscription Contract Cancelled – when a subscription is cancelled.
• Subscription Contract Delayed – when a billing attempt is delayed due to lack of inventory.
• Subscription Contract Expired – when a subscription expires.
• Subscription Contract Failed – when a subscription status changes to failed.
• Subscription Contract Paused – when a subscription is paused.
• Subscription Contract Reactivated – when a subscription is reactivated.
• Subscription Line Added – when a new line item is added to a subscription.
• Subscription Line Removed – when a line item is removed from a subscription.
• Subscription Order Skipped – when a scheduled order is skipped.

Awtomic-Specific Shopify Flow Actions

In addition to triggers, Awtomic also provides powerful Flow actions you can use to manage subscriptions directly:

• Add custom attributes to subscription – add/update subscription attributes (useful for tagging, metadata, or API-driven logic).
• Add discount code to subscription – apply a custom discount code.
• Add discount to subscription – apply a specific discount to a subscription.
• Add product – add a product (with optional quantity/price) to an existing subscription.
• Change subscription frequency – update the delivery frequency of a subscription.
• Change subscription status – change the status (e.g., pause, reactivate).
• Skip next delivery – skip a set number of deliveries for a subscription.
• Swap product variant – replace a product variant in the subscription (supports updating price and quantity).
• Trigger custom moment – fire a custom API-driven event for deeper integrations.
• Update next billing date – adjust the subscription’s next billing date.
• Update shipping address – update the subscription’s shipping details.
• Update shipping rate – update the subscription’s shipping rate.

Using Customer Tags in Shopify Flow

Awtomic also applies customer tags to help you track and automate based on subscription status.

• Subscription Status Tags: e.g., 'Subscription Active'.
• Using Tags in Flow: Combine tags with Awtomic triggers and actions for targeted campaigns (welcome emails, loyalty perks, win-back sequences, etc.).

Setting Up Shopify Flow for Subscription Automation

To start building your automations:

1. Access Shopify’s Help Articles – Review Shopify’s official Flow documentation for setup instructions.
2. Leverage Templates – Use Shopify Flow templates and extend them with Awtomic-specific triggers and actions.
3. Combine Logic – Use Awtomic triggers + actions + customer tags for precise and powerful subscription workflows.

Example Use Cases

Here are some real-life automations you can create with Awtomic + Shopify Flow:

• When a subscription is cancelled, trigger a win-back discount offer.
• Automatically add a seasonal product to active subscriptions each quarter.
• After 6 successful billing attempts, apply a loyalty discount.
• If a delivery is skipped, send a check-in email to confirm customer satisfaction.
• When a subscription is reactivated, send a welcome-back email.

Conclusion

By combining Shopify Flow’s core automation features with Awtomic’s dedicated triggers, actions, and customer tags, you can manage the full subscription lifecycle automatically. From billing and cancellations to product swaps and loyalty campaigns, Awtomic empowers you to create dynamic, personalized workflows that scale with your business.