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Help Center
Welcome to the Awtomic Help Center!
Awtomic Service Agreement: Tailored Support Based on Your Plan
New Feature Announcements
Bundles
Hide hidden box properties on your cart page
Advanced Build-a-box Progress Bar
Build-a-box Automatic Swaps (aka Autoswap)
Dynamic vs Classic Build-a-box
Creating Shuffle Bundles
Troubleshooting Build-A-Box Bundles
Creating Build-A-Box Bundles
Adding a classic build-a-box to the cart
Adding dynamic build-a-box items to the cart
Preselecting items in your Awtomic build-a-box
Build-a-box Cart Redirect
Build-a-box Product Subtitles
Dynamic Box Cart Rollup
Frequency & Box Size Buttons: Enhance Your Build-a-Box UI
Legacy mode of build-a-box
Creating a Fixed Bundle
Notifications
SMS
How to enable SMS Text Subscription Notifications with Awtomatic Subscriptions
Awtomic Subscriptions SMS Notifications by Text with Quiet Hours
SMS Message Content
Email
Email Customization - Awtomic Settings
Customer Emails
Update Awtomic Emails Timing and Content
2024 Email Deliverability Standards
Authenticating your custom FROM email address
Subscription Plans
Setting up Subscription Plans
Gift subscriptions 🎁
Batching Settings on your Awtomic Subscription Plan.
Single-order vs Multi-order prepaid plans
Subscription Shipping
Editing Subscription Plans
Subscription-only products
Assigning subscription plans to products
Improved Multi-order Prepaids
Managing Subscriptions
Staff permissions
Failed Payments FAQs
Cancel Mitigation
Customer Subscription Portal
Troubleshooting Shopify Discount Codes
Apply a discount to an existing subscription
Edit the Shipping Rate in a subscription
Changing the products in a subscription
Applying a Shopify Discount Code to a Subscription
Changing Payment Method
Changing shipping address
Changing the next order date
Changing the order frequency
Skipping an Order
Pausing a Subscription
Canceling a subscription
Viewing and Exporting Subscriptions and their Details
Managing subscriptions in the Awtomic app
Bulk updates
Troubleshooting subscriptions that "Need Review"
Installing subscriptions on your Online Store
Installing subscriptions on your Online Store
Our full integration with Shopify
What is required to use Awtomic Subscriptions for my Shopify store?
Try Awtomic Subscriptions with our 14 Day Free Trial.
How to use Awtomic Preview Mode.
Troubleshooting Subscription Setup
Previewing and Testing your Subscriptions
Getting Started with Awtomic Setup
Custom Styling
Frequency Selector Radio Buttons
Subscription widget local installation
Customer Experience
Managing Subscriptions In the Customer Portal
How to Add and Customize a Banner in the Awtomic Customer Portal
Add your own Awtomic translation values
Using the Awtomic API securely to customize your Customer Portal
Adding to cart and checkout flow
Choosing to purchase a subscription
Adding a New Payment Method
Addons
Creating and Managing Add-ons for subscribers
Awtomic Settings
Awtomic Settings
Awtomic Dunning Schedule
Inventory Settings (OLD)
Inventory settings (Updated)
Set a Preferred Billing Time for Awtomic Subscription Renewal Orders
Shipping Settings
Klaviyo Integration
Postscript Integration
Klaviyo - Replacing your Private API key with the Public Key
Other
FAQs
Agency / Developer Guide
Moments
Moments by Awtomic
Moment Statuses
Moments Strategy Guide
Campaign links
Campaign links
Discount code combinations for campaign links
Migrations
Migration process from another Shopify app
Migration FAQs
Migration process from a non-Shopify platform
Non-Shopify Subscription Import Data Template
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