Previewing and Testing your Subscriptions

Before you launch, check that subscriptions look right on your store and work from product page to customer account.

Make sure you've completed the steps in Getting Started with Awtomic Setup first: at least one subscription plan, assigned to a product, and customer accounts turned on.

Preview the widget before customers see it

The Subscription Widget appears on your storefront as soon as you save it on your live theme. To check it first, try it on a copy of your theme:

1. In Shopify admin, go to Online Store → Themes. Open the ⋯ menu on your live theme and click Duplicate.
2. On the copy, click Customize, open your product template and add Awtomic's Subscription Widget block. The steps are in Subscription Widget.
3. Click Save, then go back to Online Store → Themes, open the copy's ⋯ menu and click Preview.
4. Open a product that has an Awtomic subscription plan.

When it looks right, add the widget to your live theme from Launch in Awtomic, or publish the copy. The Launch step only checks your live theme, so it shows complete once the widget is on that theme.

To change how the widget looks, go to Tools → Widget Configurations in Awtomic. The preview there updates as you edit.

Test a subscription purchase

1. On a product page, select a subscription option and a delivery frequency, then add the product to the cart.
2. In the cart, check that the item shows the subscription's frequency. If it doesn't, add the cart snippet from Getting Started with Awtomic Setup. If you have a cart drawer as well as a cart page, check both.
3. Complete checkout.
4. Create an account on your store with the same email, usually at https://<your-store-name>.myshopify.com/account/register, and log in.
5. Open Manage subscriptions and check that you can see the subscription and open its details.

A few things to note

• The Subscription Widget shows on product pages where you've added the block, next to the product's Add to cart button. It doesn't show on collection pages, quick-add pop-ups or your home page.
• If your product pages are built with Shogun, GemPages or another page builder, they may not use your theme's product template. Contact [email protected] before you set up the widget.
• If customers can't add products to their subscriptions from the customer portal, set up the rules first. See Creating and managing add-ons for subscribers.

If something isn't working, see Troubleshooting Subscription Setup or contact [email protected].