SMS Message Content
The text messages that can be sent to your US/Canadian customers
New subscription
${customerName}, you have a new subscription to ${shop.ShopName}. Text EDIT or tap ${manageSubscriptionsUrl} to manage. Text STOP to stop receiving text messages.
Upcoming subscription order
there’s a bit of conditional logic in this one depending on CP settings and customer subscription count
${customerName}, your ${shop.ShopName} renewal is coming up. Text EDIT to update order ${!hideReschedule && activeSubscriptionCount === 1 ? ' or SKIP to delay.' : '.'} STOP to stop texts
Failed payment
We were unable to charge the payment method for your subscription on ${shop.ShopName}. Tap to update ${manageSubscriptionsUrl}.
Response for Edit
Tap this link to edit your subscription: ${shortenUrl.shortUrl}
Response for Skip
Subscription shipment for ${shop.ShopName} skipped. Next order will be ${nextBillingDate.format('MMM DD, YYYY')}.
or if they sent “skip” and the shop blocks rescheduling
Sorry, this subscription cannot be skipped
Response for Unknown command
there’s a bit of conditional logic in this one
Sorry, we didn't recognize that command. To edit your subscription${manyContracts ? 's' : ''} tap this link: ${shortenedUrl.shortUrl}
Login code
The part after the . is so that mobile phones accept that it’s from the shop and users can just tap a button to fill in the code (they dont have to type anything on most modern phones)
${code} is your ${shopName} code to login.\n\n@${shopUrl} #${code}
Moments
merchant controlled
Updated 9 months ago